Shipping policy
SHIPPING POLICY
Thank you for shopping with us at Sooqul Hadiya. We are committed to delivering your orders quickly and safely.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order is processed, you will receive a confirmation message with tracking details.
Shipping Time
Delivery times may vary depending on your location:
• UAE: 1–3 business days
• GCC Countries: 3–7 business days
• International: 5–12 business days
Please note that delivery times are estimates and may be affected by external factors such as courier delays, customs processing, or high order volumes.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp. You can use this to track your shipment in real-time.
Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us immediately at:
hellosooqulhadiya@gmail.com
We will work with the shipping partner to resolve the issue as quickly as possible.
Failed Deliveries
If a delivery attempt fails due to customer unavailability or incorrect details, re-delivery charges may apply.
Contact Us
For any shipping-related questions, feel free to contact us:
Email: hellosooqulhadiya@gmail.com
Address:
SPARCO GOOD TRADING L.L.C
Office No. 85-1,
Bin Dasmal Building,
Al Quoz Industrial Area 1,
Dubai, United Arab Emirates